Dubai, United Arab Emirates: Arabian Automobiles, a respected flagship company of the AW Rostamani Group and exclusive dealer for Nissan, Infiniti and Renault in Dubai, Sharjah and the Northern Emirates, is pleased to announce the 2023 Insights ME Con We won three prestigious awards at the tact Center Awards. 3 years in a row. The awards include the titles of “Outstanding call center in the industry – conglomerate”, “Outstanding medium-sized call center (operational, 31-70 seats)” and “Top performer in call center management (31-70 seats)”. It contains.
These achievements are a testament to Arabian Automobiles’ unwavering commitment to the highest standards of customer service and constant pursuit of innovation in building customer relationships.
This year’s entries have made remarkable progress compared to previous years. With a dedicated customer-centric pillar and a stable vision, Arabian Automobiles has moved from being recognized as “Best Small Call Center” to winning the prestigious title of “Best Medium Call Center”. , the team saw a noticeable increase in productivity. Towards implementation of resource utilization initiatives. Additionally, the company introduced an innovative agent trend analysis approach that is critical to consistently improving overall performance.
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about Arabian Automobiles Company
Arabian Automobiles Company (AAC) is the flagship company of the AW Rostamani Group. With over 50 years of experience, AAC is one of the GCC’s leading car dealers and is the exclusive distributor of Nissan, Infiniti and Renault vehicles in Dubai and the Northern Emirates. Looking back on more than 50 years of excellence and passion, Arabian Automobiles is advancing its vision to enrich the lives of its customers and remain the trusted and preferred automotive brand.
Arabian Automobiles became the first automotive company in the UAE to win the prestigious Dubai Quality Gold Award from Dubai Economy in May 2017. In the same year, Infiniti was awarded the Dubai Service Excellence Scheme’s “Best Performing Brand” in the automotive category. ; This honor was previously awarded to Nissan in 2016 and Renault in 2015. In 2015, Arabian Automobiles won the Mohammed bin Rashid Al Maktoum Business Award for best performance, and in 2013, Arabian Automobiles became the first private company in the UAE to win the prestigious Palladium Award. was elected as a member of The Hall of Balanced Scorecard for Strategy Execution. Arabian Automobiles Company is currently the recipient of Nissan Motor Co.’s Global Nissan Aftersales Award and is the only company to have won this award 10 times in a row and 21 times in total between 2007 and 2016. We are a Nissan sales agent.
Arabian Automobiles operates across its Dubai and Northern Emirates network:
- New car sales showrooms: 9 Nissan locations, 4 Infiniti locations, 2 Renault locations
- 6 used car showrooms
- Dubai Industrial City Central Logistics Center
- Service Centers: 10 Nissan, 4 Infiniti, 3 Renault
- 60 minute express service
- 9 spare parts outlets
- Arabian Automobiles is ISO 9001, ISO 14001, and ISO 45001 certified.