SoundHound Chat AI voice assistant is already being piloted by several brands and will go into full-scale production at DS Automotive next month
Santa Clara, California, February 21, 2024–(BUSINESS WIRE)–SoundHound AI, Inc. (NASDAQ: SOUN), a global leader in voice artificial intelligence, today announced that its voice assistant with ChatGPT integration will become the first international automaker to go into full-scale production. announced that. SoundHound Chat AI for Automotive will be the first generative AI-enabled in-vehicle voice assistant to hit the market in April 2023, less than a year later and will be available at Stellantis DS Automobiles starting next month.
Following successful trials of DS cars in the UK, Spain, France, Germany and Italy, the automaker will now make its SoundHound Chat AI-powered assistant, Iris, available in 18 countries and 13 languages. The most sophisticated assistant available today, Iris can respond to a wide range of questions from hundreds of real-time domains, as well as large language models like ChatGPT.
With this new technology, drivers and passengers can finally use hands-free voice control to plan trips, open and close the sunroof, query sports scores, make phone calls, access parking information, and more. You will be able to obtain a wide range of information and the latest information. from their destination.
The SoundHound system also uses a unique approach to significantly reduce the risk of “AI hallucinations,” the misleading and unpredictable responses commonly associated with some large-scale language models (LLMs).
“This is a world first and is made possible by our superior voice AI technology, which seamlessly integrates with ChatGPT and other generative AI models.” Keyvan Mohajer, CEO and co-founder of SoundHound AI, said: “When we piloted SoundHound Chat AI with an automaker, we were blown away by consumer enthusiasm, as evidenced by a significant increase in engagement with voice assistants. We believe the use cases are endless.”
Initial data shows a significant increase in usage
SoundHound AI is currently piloting this technology with a variety of high-profile OEM brands and has found that adding generative AI capabilities to in-vehicle voice assistants significantly increases usage by drivers and passengers. DS Automobiles reports that its usage has increased significantly. 50%.
In addition to more common requests such as navigation, texting, and weather forecasts, voice assistants with integrated generative AI can further assist drivers by answering questions such as:
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What is the typical weather in Normandy in March?
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What’s fun there in the rain?
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Please tell me the best museum around there.
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Please guide me to the museum you recommended.
This enthusiasm for features like ChatGPT confirms the findings of SoundHound AI’s 2023 Driver Survey, where 50% of all regular drivers said they were likely to use ChatGPT.
How to use
The SoundHound Chat AI platform can be integrated with third-party generative AI models to create seamless conversation experiences. Keep the conversation going and provide quick and accurate responses to queries without frustrating consequences (“Sorry, I didn’t understand”). This includes answers using ChatGPT, such as weather, sports, inventory and flight status.
With the release of SoundHound Chat AI, SoundHound uses a software engineering technology called CaiLAN (Conversational AI Language) and a machine learning technology called CaiNet (Conversational AI Network) to deliver a unique approach that ensures fast, accurate, and relevant responses. I made it clear. The former introduces software engineering to efficiently build knowledge domains (weather, restaurants, transportation, local search, etc.). The latter, on the other hand, uses machine learning to better understand queries and provide appropriate responses. CaiNET can connect not only to SoundHound’s internal models, but also to external models such as OpenAI’s GPT. CaiLAN controls and arbitrates the results to provide the optimal response to the user.
SoundHound AI + Global Automobile Manufacturer
SoundHound AI continues to expand its existing customer base, attracting over 25 automotive brands in just 7 years. Automotive brands that choose SoundHound’s solutions currently account for approximately 25% of all units produced worldwide.
For more information about SoundHound AI’s automotive solutions, please visit www.soundhound.com.
About SoundHound AI
SoundHound (Nasdaq: SOUN), a global leader in conversational intelligence, provides voice AI solutions that enable businesses to deliver great conversational experiences to their customers. Built on proprietary technology, SoundHound’s voice AI powers product creators in automotive, TV, and IoT, as well as smart answering, smart ordering, and Dynamic Interaction™, a real-time, multimodal customer service interface. SoundHound Chat AI, along with SoundHound Chat AI, a powerful voice assistant with integrated Generative AI, powers millions of products and services and processes billions of interactions each year for world-class businesses. .
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