Bahrain International Airport (BIA) has been awarded the 2024 5-Star Global Airport Quality Rating by SKYTRAX, the international air transport rating agency, for the third consecutive year.
The Bahrain International Airport audit was conducted in November 2023 by the SKYTRAX audit team. The 5-Star Airport Rating is the highest quality mark awarded to an airport by SKYTRAX, recognizing the very high standards of product and staff service across a range of ratings. Airport environment category.
His Excellency Zayed R. Alzayani, Chairman of the Board of Gulf Air Group Commented on this achievement. “Achieving this prestigious recognition for the third year in a row reflects an unwavering dedication to excellence and strengthens BIA’s position as a global leader in providing world-class aviation facilities and services. We will continue to raise the bar in aviation and set new standards of excellence.”
This recognition further highlights Gulf Air Group (GFG) and its subsidiaries’ consistent efforts to deliver an exceptional passenger experience to the highest global standards throughout every touchpoint of the journey. GFG remains dedicated to rebuilding Bahrain’s aviation industry and realizing its vision. ”
The airport offers customers power seats in all sections of the terminal, alongside seating at the boarding gate and waiting areas with a wide range of seating types, from traditional bench seats to recliners, sofas and comfortable armchairs. , meets best practices for these features. .
The terminal’s design makes the departure, arrival and transfer process quick and easy for customers and is said to be very user-friendly in terms of layout and design. The terminal has excellent natural light and departing passengers enjoy great views of the airfield. Design finishes, ceiling styles, lighting, and some special artwork features all contribute to the relaxed atmosphere within the terminal.
Smart security is activated, allowing items such as laptops and liquids to be screened while still in hand luggage, helping to simplify the travel process. The airport offers plenty of shopping and dining options.
BAC CEO Mohamed Yousif Al Binfarah I also commented on this perception. “I would like to express my sincere gratitude to each member of the BIA team for their tireless dedication to providing exceptional service and ensuring smooth operations at every stage of the passenger journey. This prestigious recognition would not have been possible without their dedication and hard work, and this recognition by Skytrax continues to be a great motivator for all members of the airport community.”
There are a number of well-equipped washrooms and baby changing areas located in the airside and landside portions of the terminal. For guests looking to rest between flights, the airside Bahrain Airport Hotel offers spacious family rooms, luxurious standard and compact rooms, state-of-the-art sleeping pods, as well as a 5-star Bahraini-run spa. Service available. Airport Gulf Hotel.
Edward Plaisted of Skytrax said:It is a great achievement for Bahrain International Airport to achieve this highest airport rating of 5 stars. This accolade recognizes the high standard of facilities and staff service provided to customers at Bahrain International Airport. In addition to the extensive facilities and very comfortable terminal atmosphere, the terminal layout makes it a very customer-friendly airport.”
» Bahrain International Airport Rating
5 star rating at the airport
The 5-Star Airport Rating is our most prestigious and unique mark of quality achievement and the global benchmark for airport excellence, following in-depth audit analysis and evaluation of each airport’s product and front-line service standards. will be awarded.of World Airports star rating Introduced in 1999 by Skytrax, it is the premier rating system for rating airport quality standards.
of 5 star airport This rating recognizes airports that provide customers with an excellent standard of facilities and staff service in all front-line areas of the airport environment.To aim for the top 5 star airport For an assessment to take place, the staff’s service or product standards must meet or set global best practice for the item being assessed.
About Bahrain International Airport
Bahrain International Airport is the gateway between the Kingdom of Bahrain and the world. The state-of-the-art, futuristic new terminal building is designed to provide comfort and connectivity with a more personal Bahraini feel. This provides a hassle-free approach to modern air travel and strengthens the country’s position as a financial, cultural and aviation hub in the region. bahrain airport company has been managing and operating the airport since 2010. The airport accommodates a growing number of airlines and serves as a regional hub for global cargo companies, including DHL, which has made Bahrain its base for services to the Middle East since the 1980s. With the transfer of operations to a new passenger terminal in January 2021, the airport’s capacity has increased to 14 million passengers per year, cementing its reputation as an attractive hub for airlines and travellers.
About Skytrax
Skytrax, an international air transport rating agency, was founded in 1989 and is based in London, UK.of Ratings of airports around the world The program is a major international rating system that has been in operation since 1999 and classifies airports around the world by the quality of their products and staff service.